PRIVACY POLICY


This privacy policy describes how pietervonk.com collects, uses, and discloses your personal information when you visit the Site or make a purchase on the Site.

CONTACT

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or wish to file a complaint, you can contact us via email at info@pietervonk.com.

COLLECTION OF PERSONAL INFORMATION

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer service. In this privacy policy, we refer to all information about an identifiable individual (including the information below) as “Personal Information.” See the list below for more information about what Personal Information we collect and why.

DEVICE INFORMATION
  • Purpose of collection: To accurately load the Site for you and to conduct analytics about Site usage to optimize our Site.
  • Source of collection: Automatically collected when you access our Site via cookies, log files, web beacons, tags, or pixels.
  • Disclosure for business purposes: Shared with our processor Printful.
  • Collected Personal Information: browser version, IP address, timezone, cookie information, which sites or products you view, search terms, and how you interact with the Site.

 
ORDER INFORMATION
  • Purpose of collection: To deliver products or services to you in accordance with our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, to communicate with you, screen our orders for potential risks or fraud, and when in line with your preferences shared with us, provide you with information or advertising related to our products or services.
  • Source of collection: Collected from you.
  • Disclosure for business purposes: Shared with our processor Printful.
  • Collected Personal Information: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number).


CUSTOMER SUPPORT INFORMATION
  • Purpose of collection: To provide customer support.
  • Source of collection: Collected from you.
  • Disclosure for business purposes: Not specified.
  • Collected Personal Information: Not specified.


SHARING PERSONAL INFORMATION

We share your Personal Information with service providers to help us deliver our services and fulfill our contracts with you as described above. For example:

  • You can read more about how Printful uses your Personal Information here: https://www.printful.com/policies/privacy
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other legal requests for information we receive, or to otherwise protect our rights.


BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.
You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We share information about your use of the Site, your purchases, and your interaction with our advertisements on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases, through the use of cookies or other similar technologies (for which you may need to give consent depending on your location).

USE OF PERSONAL INFORMATION

We use your Personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you informed about new products, services, and offers.

LEGAL BASIS

Under the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following legal basis:

  • Your consent;
  • The performance of a contract between you and the Site;
  • Compliance with our legal obligations;
  • To protect your vital interests;
  • To perform a task carried out in the public interest;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.

 
RETENTION

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to delete this information. For more information about your right to deletion, see the section “Your Rights” below.

AUTOMATED DECISION-MAKING

If you are a resident of the EEA, you have the right to object to processing that is based solely on automated decision-making (including profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We [DO/DO NOT] engage in fully automated decision-making that uses customer data, which has a legal or otherwise significant effect on you. Our processor Printful uses limited automated decision-making to prevent fraud, which does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

  • Temporary blacklisting of IP addresses associated with repeated failed transactions. This blacklist remains for a small number of hours.
  • Temporary blacklisting of credit cards associated with blocked IP addresses. This blacklist remains for a small number of days.

 
YOUR RIGHTS


GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to transfer it to a new service, and to request that your Personal Information be corrected, updated, or deleted. If you wish to exercise these rights, please contact us using the contact details above.

Your Personal Information is initially processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information about how data transfers comply with GDPR, see Printful’s GDPR whitepaper: Printful GDPR Whitepaper.

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to transfer it to a new service, and to request that your Personal Information be corrected, updated, or deleted. If you wish to exercise these rights, please contact us using the contact details above.

If you wish to designate an authorized representative to make these requests on your behalf, please contact us at the address above.

COOKIES

A cookie is a small amount of information that is downloaded onto your computer or device when you visit our Site. We use different types of cookies, including functional, performance, advertising, and social media or content cookies. Cookies improve your browsing experience by enabling the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information every time you return to the site or browse from one page to another. Cookies also provide information about how people use the website, such as whether it is their first time visiting or whether they are frequent visitors.

The duration of time a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies remain while you are browsing, while persistent cookies remain until they expire or are deleted. Most cookies we use are persistent and expire between 30 minutes and two years after they are downloaded onto your device.

You can manage and control cookies in various ways. Please note that deleting or blocking cookies may negatively impact your user experience, and some parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether to accept cookies via your browser settings, often found in the “Tools” or “Preferences” menu of your browser. For more information on how to change your browser settings or how to block, manage, or filter cookies, you can refer to your browser’s help function or visit sites like www.allaboutcookies.org.

Additionally, please note that blocking cookies may not fully prevent how we share information with third parties, such as our advertising partners. To exercise your rights or opt out of certain applications of your information by these parties, follow the instructions in the “Behavioral Advertising” section above.

DO NOT TRACK

Please note that because there is no consistent industry standard for how to respond to “Do Not Track” signals, we do not change our data collection and usage practices when we detect such a signal from your browser.

CHANGES

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

COMPLAINTS

As mentioned above, if you wish to file a complaint, please contact us via email or by mail using the details provided under “Contact” above.

2023 © Pieter Vonk
Phone: +31 (0)6 55 135 825
Petrarcalaan 25, 3533 CP Utrecht